To help users understand the information collected, used, shared, and protected on Highbid.COmpany, the following Privacy Policy is offered for your review and use. As explained in this policy, “we”, “us”, and “our” refers to Highbid.COmpany and its affiliated group of companies. “Site” refers to Highbid.COmpany, its subdomains, and any websites on which this Privacy Policy appears. This policy is not applicable to any offline data collection or specific practices of Highbid.COmpany .

This Site is resident on servers located in the United States of America. If you are located outside the United States, please be aware the information you provide is being transferred to and stored in the United States. This Site's personal information practices and the terms of this Privacy Policy may or may not comply with foreign law. If this is a problem, do not use this Site. This policy is separated into several sections. You can follow the links below to a particular section, or access the entire policy here.

Table of Contents


Information Collected on the Site

Personal Information

Financial Information

Registration Information

Auction Information

Non-Personal Information

Contests and Surveys

How We Share Your Information

Sharing Policy

Restructure Clause

Processing and Storage

Communications from the Site and Your Choices

Auction Activity

Saved Search Notifications

Newsletters and Promotional Messages

Children Under the Age of 18

Persons Outside the United States

Cookies and Other Technologies

Site Security

Third-Party Sites

Other Important Privacy Information

Banner Adverstising

User Submissions

Acceptance of Privacy Policy

Changes to Privacy Policy

Contacting Highbid.COmpany


As used in this Privacy Policy, “personal information” means information that may be used to identify a specific individual. Personal information may include, but is not limited to, name, email address, billing address, phone number and credit card information. “Aggregate information” refers to the combined demographic information which has been derived from personal information—but which cannot be reasonably used to identify any individual.

Information Collected on the Site

You can visit our Site and learn about the services we provide without providing personal information; however, you do need to provide personal information to sell or bid items and to participate in other interactive portions of the Site. We do not collect any personal information on the Site unless you provide it voluntarily. Certain non-personally identifiable information, such as IP address, is collected automatically from every Site visitor, even if not voluntarily provided.

Personal Information: We collect and use personal information to improve the Site, offer services, and meet our legal obligations. We also use personal information you provide for other purposes consistent with the reason you provide such information to us. We may ask you to provide personal information to respond to your requests for information, or for other requests made over the Site.

Financial Information: If you list items on the Site, we collect financial information including bank account and/or credit card number, expiration date, card security code, and billing address. As noted in Registration Information below, we DO NOT collect credit card information when users register for our Site. Financial information is used to bill you for transactions you carry out on the Site and to collect fees and debts incurred through the use of the Site. If your account is past due and collection must be pursued, your contact and financial information may be shared with collection agents and/or credit reporting agencies. We share financial information with non-affiliated third-parties to facilitate the completion of auction transactions, to respond to subpoenas, to comply with other legal purposes, and to bill and collect fees/debts.

Registration Information: Our Site's registration process requires users to provide valid and accurate personal and financial information

In certain circumstances your registration information may be verified through so-called “credit header” information. You may be required to answer a multiple-choice questionnaire compiled from information managed by consumer and business information sources. These questions can include elements from your financial history. This is done as an identity verification and fraud prevention measure.

Registration Information submitted during transactions on this Site may be used in the following ways:

To protect against fraud at the time of registration,

To send you auction-related notifications about transactions you carry out on the Site,

To share your personal and auction information with the seller to facilitate transactions,

To share your personal and auction information with the bidder to facilitate transactions,

To perform tasks and contact users when carrying out our billing, administration, and collections functions,

To communicate with users based on requests such as subscriptions or newsletters, and

To share information with bona-fide law enforcement agencies.

Auction Information: When listing an auction on our Site, we collect item(s) information including description, images, estimated shipping cost, carrier, and payment method. The information collected during this process is an approximation of the physical item(s) listed by users of our Site. We cannot guarantee absolute accuracy of this information; however, through our user rating system and customer feedback services we seek to provide users with the best possible recommendations for trusted sellers listing items. Also, through our registration validation process mentioned above, we seek to filter out persons who might attempt to deceive users by providing inaccurate auction information.

Non-Personal Information: We automatically collect your IP address when you visit our Site. We use your IP address to help diagnose problems with our servers. Your IP address is used to gather aggregate information and to track usage patterns in the Site. We do not correlate this information with data about individual users—though our third-party advertisers, if any, identified in this Privacy Policy, may do so—see below under Banner Advertising.

Contests and Surveys: If you decide to enter contests or surveys featured on the Site, you may be asked for personal information. This information is used in order to administer the contest or survey (for example, to contact the winner) as disclosed on the Site at the time we collect the information.

How We Share Your Information

In addition to the foregoing, we will use your personal information as specifically described on the Site at the time of collection. We may also use your information internally to customize your experience with our company and Site, to help us develop new products and services, to verify your identity, to collect debts owed to us, to investigate inquiries and disputes, or for other legally required or permissible purposes.

Sharing Policy: We do not sell or rent your personal information collected on the Site to non-affiliated third parties unless you have opted in to such sharing. However, we may share your personal information submitted at the Site among other members of our affiliated group of companies—listed in the Introduction—who may use that information only to the extent consistent with the policies described in this Privacy Policy. We do not share your personal information with any third parties for such third parties’ marketing purposes, unless you have opted into such sharing.

Other than as described in the paragraph above or as specifically described elsewhere in this Privacy Policy, we will not share your personal information collected on the Site with third parties without your permission, except as necessary or appropriate to (i) carry out the transaction, activity, or request made by you on the Site, (ii) comply with any applicable law, court order, or other judicial process, and (iii) enforce/apply agreements with you, or protect the rights, property, or safety of us or third parties, or as otherwise required or permitted by law.

Restructure Clause: In the event of a corporate transaction such as a sale, merger, reorganization, the unlikely event of a bankruptcy, or similar restructuring involving all or a portion of Highbid.COmpany or its parent and/or affiliate company(ies)—including but not limited to a spinoff of an affiliate, and subsequent acquisition of that affiliate by a new third party—or a sale or transfer of assets, we reserve the right to disclose or transfer your personal information to non-affiliated third party acquiring company(ies) and other third parties. In the event of such a sale or transfer, we will use reasonable efforts to direct the transferee(s) to use personal information you have provided through this Site in a manner that is consistent with this Privacy Policy. We may collect and share aggregate website statistical information (such as bids, sales, traffic patterns or related information) with third parties.

Processing and Storage: We hire contractors to provide certain services on our behalf, including information processing and storage. These contractors are required to maintain the confidentiality of information they receive from us and are restricted from using the information for any purposes other than those authorized by us.

Communications from the Site and Your Choices

The Site sends three types of email communications to users: (i) notifications related to auction activity, (ii) saved search notifications, and (iii) opt-in newsletters and promotional messages.

Auction Activity: Notifications related to auction activity are generated as a result or registering as a user of the Site, bidding on items, or listing items for sale. These notifications can include bid confirmations, winning bidder notices, item listing confirmations, item sold notifications, monthly statements, billing messages, and other notifications related to activity on the Site. You cannot opt out of receiving notifications related to auction activity; however, if you do not bid nor list items and your account balance is zero you will not receive any such notifications from the Site.

If you are a registered buyer or seller on the Site we may send you certain notices, such as notices of a substantial change in the policies and/or operation of the Site. These notices are sent infrequently and cannot be opted out of other than by closing your account with us.

Saved Search Notifications: Saved Search notifications are generated at your request to inform you when items matching certain search criteria have been listed on the Site. There are removal instructions at the bottom of every such notification message. You can delete your saved searches to stop receiving the notifications by going to My Highbid.COmpany then clicking Saved Searches. Removal instructions appear on that page.

Newsletters and Promotional Messages: Opt-in newsletters and promotional email messages are mailing lists that you choose to subscribe to during auction registration or by using various opt-in pages or forms on the Site. You may change your preferences for these promotional messages at any time by logging into My Highbid.COmpany and visiting the Preferences page to update them. All such lists are 100% opt-in; in other words you will never receive any newsletter or promotional email from the Site unless you have specifically elected to be on the applicable email list.

Emails from Highbid.COmpany. Any email messages generated by the Site result directly from the user's actions (such as registration information, confirmation of placing a bid, confirmation of listing an item, or the user’s choice to subscribe to certain communications), or as necessary to inform you of changes to the Site or events related to the Site, or changes to the Site rules or policies.

Emails from our Site may contain web beacons or “clear .gifs.” These are small graphic images that can be used for recording when an email has been opened in order to track the performance of email marketing campaigns. We and our third party service providers currently log responses from web beacons, but this information is not stored or linked to your personal information in our systems.

Children Under the Age of 18

The Site is not intended for or directed to persons less than 18 years of age. We do not knowingly solicit or collect personal information from or about children, and we do not knowingly market our services to children. If you are under 18 years of age, do not use the Site.

Persons Outide the United States

By consenting to this Privacy Policy, you confirm that your command and knowledge of English is sufficient to understand the terms and conditions set forth herein. You agree that by using the Site, your personal data will be transferred to Highbid.COmpany servers located in the United States in connection with the purposes stated in this Privacy Policy. You understand that the laws with respect to the protection of personal data in the United States may not be as stringent as those in your home jurisdiction.

Cookies and Other Technologies

We may use a technology referred to as “cookies” (or other similar technology), which are pieces of data on your computer tied to information about you. Based on your browser type and other information provided by our cookies, we use cookies to: (i) customize certain Site content and access; (ii) track usage patterns on the Site; (iii) allow the Site to remember your user name and password if you so choose; and (iv) for any other purposes permitted under applicable law from time to time.

You can decide if and how your computer will accept cookies by configuring your preferences option within your web browser. To disable this function in your web browser, choose the “help” menu and follow the instructions for deleting cookies and preventing your browser from downloading additional cookies. If you choose to reject cookies, you can still browse our Site, but you may be unable to post on the Site or use the Site as a buyer or seller, or otherwise to access certain aspects of the services available on the Site. We do not store personal or confidential information in cookies (although our third party advertisers may – see below under “Banner Advertising”)

Site Security

The Site has reasonable security measures in place to protect the loss, misuse and alteration of the information under our control. When you submit sensitive information via our Sites, such as credit card information, that information is subject to secure sockets layer (SSL) encryption technology. However, no data transmission over the Internet can be guaranteed as 100% secure. As a result, while we strive to protect your personal information during transmission, we cannot ensure or warrant the security of any information you transmit to us or receive from us. We urge you to take steps to keep your personal information safe (including your account password), log out of your account after use, and close your web browser.

Third-Party Sites

The Site may contain links to the websites of third parties. We are not responsible for and have no liability for the privacy policies or practices of those websites. We recommend that you review the privacy policies of each website you visit.

Other Important Privacy Information

Banner Advertising: Where we have identified a specific third party advertising company below as an “Third Party Advertising Company,” we may use such third-party advertising company to serve ads when you visit our Site. This third-party advertising company may also separately place or recognize a cookie file on your browser in the course of delivering advertisements to the Site. Using cookies or other technology, this company may use information about your computer, combined with personally identifiable information collected by the advertiser, about your visits to this and other Web sites in order to provide advertisements about goods and services of interest to you.

We will update this section of this Privacy Policy if our practices with respect to advertisers change, including identifying any third party advertising companies making use of the Site, so you should check this section of the Privacy Policy if you are concerned about third party advertising companies.

User Submissions: Suggestions, materials or other intellectual property sent or transmitted to us via our Site are governed by the separate terms applicable to such materials identified at the time of submission (if any). All such items shall be deemed to be non-confidential, and we shall have no obligation of any kind with respect to such items and shall be free to use and distribute them to others without limitation, including, but not limited to developing and marketing products incorporating them.

Acceptance of Privacy Policy: By using our Site, you signify your acceptance of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not submit any personal information to us through our Site.

Changes to Privacy Policy: Please check this Privacy Policy periodically to inform yourself of any changes. We reserve the right to modify this Privacy Policy at any time, so you should review it frequently. If we make material changes to this Privacy Policy, we will post such revised policy on our Site and notify you by email or otherwise as permitted by law.

Contacting Highbid.COmpany

If you choose to visit the Site, your visit and any dispute over privacy are subject to this Privacy Policy and our User Agreement, including limitations on damages to the extent permitted by law, resolution of dispute procedures, and application of the law of the State of Arizona, as set forth in our User Agreement.

You may review, update and modify your Registration Information by logging in and visiting Highbid.COmpany / Account Info on the Site. You may also change your communications preferences by visiting My Highbid.COmpany / Preferences in order to unsubscribe from or opt in to certain email communications from the Site.

If you have any questions, concerns, or complaints about the privacy practices of the Site, please contact us here. You may also contact Highbid.COmpany at the following with a detailed description, and we will try to resolve it.

Privacy Issues



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